Return Policy
- You have 14 days from the date of purchase to return the item(s) for STORE CREDIT ONLY.
- Items must be unworn, unaltered, unwashed and in its original packaging with tags still attached.
- Store Credit will be calculated for the item(s) purchased and does not include the amount paid for shipping.
- Customer is responsible for shipping item(s) back to us.
- ALL SALES ARE FINAL on sale items, undergarments, swimwear, jewelry, eyewear and any other intimate items as well as imperfect sale items.
- Please make sure your return follows the above criteria, if not we cannot give you store credit.
- When you mail back your items, be sure to include your Order #, name and a contact phone number should we need to reach you, and mail to:
Kira Hawaii
400 Keawe St. #106
Honolulu, HI 96813 - Once we receive your return, you will be given store credit via the email provided on your order. Please check your SPAM folder if you do not receive it in a timely manner. If you have additional questions, please contact us at shop@kirahawaii.com.