Return Policy

  • You have 14 days from the date of purchase to return the item(s) for STORE CREDIT ONLY.
  • Items must be unworn, unaltered, unwashed and in its original packaging with tags still attached.
  • Store Credit will be calculated for the item(s) purchased and does not include the amount paid for shipping.
  • Customer is responsible for shipping item(s) back to us.
  • ALL SALES ARE FINAL on sale items, undergarments, swimwear, jewelry, eyewear and any other intimate items as well as imperfect sale items.
  • Please make sure your return follows the above criteria, if not we cannot give you store credit. 
  • When you mail back your items, be sure to include your Order #, name and a contact phone number should we need to reach you, and mail to:
    Kira Hawaii
    400 Keawe St. #106
    Honolulu, HI 96813
  • Once we receive your return, you will be given store credit via the email provided on your order.  Please check your SPAM folder if you do not receive it in a timely manner.  If you have additional questions, please contact us at shop@kirahawaii.com.